Refund Policy

PRINTSHOP by We Do

1. Refund Eligibility

  1. Refunds or reprints may be issued at the discretion of PRINTSHOP by We Do for defective or incorrect orders.
  2. Refunds will not be provided for orders with approved proofs.
  3. No refunds or reprints are available for custom-printed projects.

2. Defective or Incorrect Orders

  1. If you receive a defective or incorrect order, please contact us within 3 business days of receiving the order.
  2. PRINTSHOP by We Do may request evidence, such as photographs or videos, to verify the defect or error.
  3. Contingent on eligibility, PRINTSHOP by We Do may offer a refund or reprint of the affected items.

3. No Refunds on Rush Orders

  1. Rush orders are non-refundable. Once a rush order is placed, it cannot be canceled or refunded.
  2. Rush orders are subject to additional fees and are processed on an expedited timeline.

4. Order Processing and Cancellation

  1. Orders proceed to production immediately after payment is processed or artwork is approved, whichever comes later. 
  2. Once an order is in production, it cannot be canceled, modified, or changed.
  3. It is your responsibility to review and approve the proof before payment to avoid errors in the final product.

5. Canceled Orders (Non-Rush)

  1. PRINTSHOP by We Do may charge a cancellation fee for non-rush orders canceled after payment is processed, contingent on eligibility. 

6. Custom Printed Projects

  1. Custom-printed projects are non-refundable. This includes any project that involves unique specifications, designs, or materials the customer requests.

7. Contact Us

If you have any questions or concerns about our refund policy, please contact us at:

PRINTSHOP by We Do

support@printshopbywedo.com

www.printshopbywedo.com

By placing an order with PRINTSHOP by We Do, you acknowledge that you have read and understood our refund policy. This policy may be updated from time to time without prior notice. Please check our website for the latest version.

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